Customer stiffed at going out of business sale | News

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Customer stiffed at going out of business sale
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UPDATE 7/22/13 10:15 a.m.: Donavah Kight is to receive a refund for the items he did not receive according to Roy Hester, who handled the closing of both Circle K stores in Jacksonville, Fla.

JACKSONVILLE, Fla. -- The Circle K furniture property is quiet, the gates are locked, the Westside store is now out of business. 

Donavah Kight saw that Circle K furniture was going out of business and decided to take advantage of the sale. He made two purchases, now he wants them to keep one of the items.

"I don't want it now," he said. "Not after the way they did me I don't want it."

Kight purchased a recliner sofa and a recliner chair; he was able to pick them up before the business closed.

Kight who was bidder 632 also purchased a queen size bed, dresser and a night stand, paid $1100 for those items according to his receipt but has yet to see them.

"That same night I went to get it all but they couldn't find that portion they couldn't find this ticket," he said.

Kight said he was promised a refund, but has yet to see the money or the refund and now the business is closed.

"I'm thinking they're going to write a check," said Kight. "But they did nothing."

At the business, which is on Jones Road, there is no information to reach anyone. The sales receipt said the going out of business sale was conducted by Furniture Auctions of America.

"I want my money," said Kight, "They have the furniture and my money and no one is telling me anything."

We've made several attempts to reach furniture auctions of America and couldn't not.

The Florida Department of Business and Professional Regulation, which issues going out of business sale permits is looking into the  case.

First for you:

Always ask to the business to show you its 'going out of sale' permit.

Find out if the items are being sold by an auctioneer or the business owner.

Ask if there is a policy that defines your rights if there's a problem.

Keep in mind that in most cases all sales are final and there are no refunds.

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