JACKSONVILLE, Fla. -- A phishing scam targeting JEA customers on the First Coast is on the rise this week.
According to JEA, scammers are calling people to say their service will be disconnected unless they purchase a Moneypak card.
The phone caller then asks for the number for the card.
There has been an increase in the last week in the scam calls, according to JEA.
In an email to First Coast News a JEA spokesperson wrote:
JEA will notify customers should their service be at risk for disconnect for non pay via their bill, letter and automated call. JEA will take payments via website, phone, at the main office, tax collector office, Winn-Dixie or any of the JEA-approved stores found on jea.com.